Resources

We’ve put some resources together to help you understand how we operate.

Pricing

Visit the NDIS website for the most up to date pricing arrangements.

Zero Tolerance

We have zero tolerance for violence, abuse, neglect and exploitation. Download the brochure to find out more.

Your Safety

Your safety and that of our staff is very important to us. Download the brochure to learn more about how we ensure safety.

Your Rights

Learn more about your rights.

Your Privacy

Download the brochure to learn about how we protect your privacy and personal information.

Conflict of Interest

Learn about how we manage conflict of interest among staff as they relate to you.

Incidence Management

We take the time to document incidences so we can learn from them and prevent such from happening again. Download the brochure to find how we manage incidences.

Advocacy

While we advocate on your behalf, we also encourage you to speak up for yourself. You can also have other people advocate on your behalf. Learn more about advocacy.

Complaints and Feedback

We are always open to continuous improvement and would love to hear from you! Whether it be a compliment or a complaint, learn how you can reach out to us.

Communicating with You

We want our communication with you to be as effective and efficient as possible. Download the brochure to learn how you can reach us and tell us about your preferences.